On occasion Majic Beauty offers shipping promotions, at which time customers receive free shipping if they spend over a certain amount. These promotions may change periodically. Majic Beauty ships to most countries worldwide via UPS and DHL for all domestic and international packages.
Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience
Ordering & Tracking
You will receive a confirmation email when your order has been processed, this includes your tracking information.
If you have not received your order confirmation please check your junk mail. If still not received please contact CustomerService@shopmajicbeauty.com
Order not received
We will do our best to get your products to you at your earliest convenience, if your order has not reached you within 10 days of processing, please email CustomerService@shopmajicbeauty.com with the subject line: ORDER NOT RECEIVED. Please include your order number so we can assist you.
Items not received
If you have not received your full order, please contact us at CustomerService@shopmajicbeauty.com with the subject line: MISSING ITEM along with your order number.
Please note cases should be reported within 7 days of receiving your order so we can investigate this fully.
If your items are received damaged, please send a photo with the damaged item along with your order number to CustomerService@shopmajicbeauty.com with the subject line: DAMAGED. This should be submitted within 7 days of receiving your order.
The processing time for orders are 1-2 business days and the delivery time:
Europe 3-6 days (Business days)
US & Canada 7-14 days (Business days)
Asia, Australia & New Zealand 7-14 days (Business days)
Please keep in mind that during holidays or limited edition launches, this time may vary.
Tax & duty charges
Please note that international orders may be subject to additional tax & duties applied by your local customs office. We highly recommend that you check whether local tax or duties may be applied to your order before making any purchases from our website.